Welcome to the license status lookup page

You can check on the the status of your OptiTrack software license by entering its information below.

Required information:
License Hash code 1
Camera or Hardware Key Serial number 2

• Both fields must be filled in correctly to obtain license information.
• You must have already purchased and activated a licensed product before you can request information about its status.

If you have any questions or problems, please contact our technical support team via our contact form or call toll free at 1.888.865.5535.

Form Hints

1. License Serial number and Hash code
The License Serial and Hash are printed on a card that is included in the package with the product you purchased.

Example License Serial number and Hash code:
(These are examples; use the ones that came with your software.)
License Serial Number : PCI123456
License Hash Code : ABCD-1234-EFGH-IJKL

2. Camera or Hardware Key Serial number
You can find the serial number on the back of the case.